Terms and Conditions
Effective date: October 2, 2026
These Terms and Conditions ("Terms") govern your use of the Universal Waste website, your requests for quotes or services, and the dumpster rental and waste-management services provided by Universal Waste ("Universal Waste," "we," "us," or "our"). By using the website, submitting a quote request, scheduling service, or otherwise using our services, you agree to these Terms and to our Privacy Policy.
Our Services
Universal Waste provides dumpster rental, roll-off dumpster, and related waste-management services in Cleveland, Tennessee, Chattanooga, Tennessee, and surrounding service areas. Service availability, dumpster size, accepted materials, scheduling, pricing, and other service details are subject to the quote, order confirmation, rental agreement, and other terms provided for the applicable service.
Quotes, Scheduling, and Payment
A quote is an estimate based on the information you provide. Pricing or service details may change if the actual service requirements, materials, location, access conditions, timing, disposal requirements, or other circumstances differ from the information provided. Payment is due according to the payment terms supplied for the service. You are responsible for providing accurate and complete contact, location, and service information.
Customer Responsibilities
You agree to use our services lawfully and safely. You must not place prohibited, hazardous, illegal, or improperly prepared materials in a dumpster or otherwise provide materials that violate applicable laws, disposal requirements, or instructions provided by Universal Waste. You are responsible for obtaining any permits, approvals, or access rights required for the delivery, placement, or pickup of a dumpster, unless we expressly agree otherwise in writing.
SMS Terms & Conditions
By opting in to SMS messaging from Universal Waste, you consent to receive text messages regarding service scheduling, dumpster delivery and pickup coordination, service-delay notifications, appointment reminders, billing and payment reminders, account notifications, quote follow-up, and customer support.
Message frequency may vary. Message and data rates may apply.
Reply HELP for assistance or contact Universal Waste at 423-476-6113.
Reply STOP at any time to unsubscribe from SMS messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties for marketing or promotional purposes.
Acceptable Use and Legal Compliance
You may not use our website, services, or text-message program for an unlawful, fraudulent, misleading, deceptive, abusive, or harmful purpose. You agree to comply with all applicable local, state, and federal laws and regulations. We may investigate suspected violations and take appropriate action, including refusing service or reporting matters to the appropriate authorities when warranted.
Website Content and Third-Party Services
The website and its content are provided for general information and to facilitate service requests. We may modify, suspend, or discontinue any part of the website or services at any time, subject to any applicable service agreement. The website may include links to third-party websites or services. We do not control and are not responsible for third-party content, products, services, privacy practices, or availability.
Disclaimers
To the fullest extent permitted by law, the website is provided on an "AS IS" and "AS AVAILABLE" basis. Universal Waste makes no representations or warranties of any kind, whether express, implied, or statutory, regarding the website, including warranties of merchantability, fitness for a particular purpose, noninfringement, uninterrupted availability, or error-free operation. We are not responsible for delays, interruptions, or failures caused by circumstances outside our reasonable control, including carrier-network outages, power failures, equipment failures, natural disasters, government actions, labor disputes, or internet-service disruptions.
Limitation of Liability
To the fullest extent permitted by law, Universal Waste will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the website, text-message program, or services. Nothing in these Terms limits liability that cannot be limited under applicable law.
Privacy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Changes to These Terms
We may revise these Terms from time to time. Revised Terms will be posted on this page with an updated effective date. Your continued use of the website or services after the revised Terms take effect constitutes acceptance of the revised Terms.
Contact Us
For questions about these Terms, the Universal Waste Service Updates Program, or our services, contact:
Universal Waste
Phone: 423-476-6113
Email: universalwastetn@gmail.com
Website: www.universalwaste.biz
