Privacy Policy


Effective date: August 11, 2026


Universal Waste ("Universal Waste," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.


Information We Collect

We collect the following information when you request a quote, schedule service, or otherwise contact us:

  • Name
  • Company name
  • Address
  • Email address
  • Phone number
  • Service requests and related details
  • Billing information


How We Use Your Information

We use the information we collect to:

  • Provide waste collection and related services
  • Schedule deliveries, pickups, and service appointments
  • Process billing and payments
  • Provide customer support
  • Send operational communications about your service


SMS / Text Message Communications

By providing a mobile phone number, you consent to receive SMS text messages from Universal Waste regarding scheduling, delivery and pickup notifications, service reminders, route updates, billing reminders, and customer support.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.


Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.


Information Sharing

Universal Waste does not sell customer information. We disclose information only as necessary to provide our services, process payments, or comply with legal obligations.


Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.



Contact Us

If you have any questions about this Privacy Policy, contact us at:

Universal Waste Phone: 423-476-6113 Email: universalwastetn@gmail.com